Outlook Inbox Spam or Junk Email
"Spam" email is generally sent to the "Junk E-Mail" folder in the Outlook Inbox. Usually, this is email you do not want. It is very much like the junk mail you get in your mailbox. Some Spam or junk email can have viruses, or be scams which try to get your personal information or money. "If it sounds too good to be true, then it is probably not true." You may want to check through your "Junk E-Mail" folder to be sure that a valid email did not get there. You can move a valid email from the "Junk E-Mail" folder to the "Inbox" (see lesson about moving emails). The unwanted emails can be deleted. Make sure to check the "Deleted Items" folder after you clean or delete items from the "Junk E-Mail" folder, to be sure they are gone. If they are found in the "Deleted Items" folder, delete them and they will be completely gone. Do the following activity to check and delete "Spam" or junk email from the "Junk E-Mail" folder. After you have finished, move to the link at the bottom of this page titled "BACK" to go to the "Outlook Lessons" web page.
1. Open Outlook.
2. Press and hold down the Control key and hit the letter y
3. Down arrow to the "Junk E-Mail" folder.
4. Hit the Enter key one time.
5. Down arrow through the junk email, and hit the Delete key (bottom left on the 6-Pac keys) on the email items you do not want.
6. Press and hold down the Control key and hit the letter y
7. Arrow to the "Deleted Items" folder.
8. Hit the Enter key one time.
9. Down arrow through the deleted items, and hit the Delete key on any item(s) you do not want. Remember, when you hit the Delete key when you are in the "Deleted Items" folder, the item(s) will be gone forever.
10. Press Control y.
11. Arrow to the "Inbox" item.
12. Hit the Enter key one time and you are back in the Outlook Inbox.
NOTE: It is also important to check the "Trash" folder and delete items from there. When you do this, the deleted items will go into the "Deleted Items" folder. After deleting items from the "Trash" folder go into the "Deleted Items" folder and to a final delete. If a box comes up say that you will delete the emails forever, hit the Enter key one time and they will be gone. If you are not sure, hit the Escape key and arrow through the emails. Move any emails that you do not want to delete to the Inbox.